Copilot/Dashboard
Jump to patient, action, or setting…
⌘K
Autopilot: DRAFT
DK
Dr. KawasakiClinic Admin
Agent stream
09:14:02 · triage · 5 leads scored · top score 94
09:14:18 · translate · EN→ES confidence 96.4%
09:13:52 · score_lead · Ahmet K. · 88/100
08:42:14 · lab_parser · 27 values · HbA1c 7.2 flagged
07:14:03 · wound_model · POD-4 within band
03:14:08 · voice.answer · TR call picked up ring 2
02:14:06 · rag.query · "scar near navel" · 4 docs
06:17:22 · escalate · apixaban conflict · page Dr. Vargas
09:14:02 · triage · 5 leads scored · top score 94
09:14:18 · translate · EN→ES confidence 96.4%
09:13:52 · score_lead · Ahmet K. · 88/100
08:42:14 · lab_parser · 27 values · HbA1c 7.2 flagged
07:14:03 · wound_model · POD-4 within band
03:14:08 · voice.answer · TR call picked up ring 2
02:14:06 · rag.query · "scar near navel" · 4 docs
06:17:22 · escalate · apixaban conflict · page Dr. Vargas
Good morning, Dr. Kawasaki. Copilot ran 142 actions overnight · 138 sent · 4 escalated · saved you ≈ 3h 22m
Lead response time
84sec
▼ 31% vs 30d
Lead → consult lift
+47%
+12 pts MoM
Open exceptions
4
▲ 1 vs yesterday
Coordinator hrs saved
34h / wk
≈ 0.9 FTE redirected
Activity heatmap · last 7 days
UTC · cell = 1 hr
Less More
Peak: Tue 14:00 · 47 actions
Network status
live
99.98%
Reasoning
99.96%
Translation
99.99%
Voice
100%
FHIR write
312ms
P50 latency
748ms
P95 latency
38
Languages
47
Corridors
Hot lead pipeline
12 hot · 4 warm · last 24h
🇺🇸
María L. · tummy tuck EN→ES
94
🇩🇪
Ahmet K. · hair transplant DE→TR
88
🇨🇦
Sang-min P. · rhinoplasty EN→KO
71
🇬🇧
James R. · knee scope EN→ID
66
🇮🇹
Lucia M. · breast aug IT→ES
91
Exceptions
4 to review
Anticoagulant within 7d of surgery
María L. · apixaban 5mg BID · OR in 4d
Translation conf below threshold
Sang-min P. · regional KO dialect · 84%
Out-of-range lab values
Ahmet K. · HbA1c 7.2 (uncontrolled)
Post-op out of band · POD-6
Carla J. · erythema 6.8 · halo 14mm
Overnight Copilot timeline
last 8h · 142 actions
02:14TRIAGE Auto-classified 5 inbound leads from marketplace. Routed 2 to high-intent queue, 3 to nurture.
03:01TRANSLATE Replied to Lucia M. in Italian (confidence 98.4%). Quoted from price book; cited surgeon's 17-yr tummy tuck experience.
03:14VOICE Answered after-hours call from Ahmet K. (TR, 2:47 duration). Held April 28 slot. Disclosed AI on greeting.
03:38PRE-OP Chased 3 patients for missing pre-op forms across 4 timezones. 2 returned signed forms within 90min.
04:52POST-OP Scored POD-3 wound photo for Hassan A. Verdict: healing within expected band. No escalation.
05:33TRANSLATE Translated CBC results from Quest US for surgeon dashboard (EN→ES, 99.6%).
06:17ESCALATE Anticoagulant conflict detected for María L. — held auto-confirm; flagged for review.
07:01POST-OP 4 wound photos reviewed across network · 3 within band, 1 escalated (Carla J., POD-6).
07:44PRE-OP OCR'd lab printout from Ahmet K. Parsed CBC + metabolic; HbA1c 7.2 flagged for endo clearance.
08:32TRIAGE 4 morning leads triaged before any human at desk. Avg response: 71s.
09:02PRE-OP Drafted hotel-confirmation packet for María L. Pending approval.
09:14TRANSLATE Drafted ES reply to María L. about scar integration. Confidence 96.4%, ready for send.
Filter threads…
🇺🇸
María López
1m
EN→ES
DRAFT 96.4%
Question about scarring near belly button — wondering if it can be integrated…
🇩🇪
Ahmet Kaya
4m
DE→TR
DRAFT 96.1%
Sieht der Chirurg meine Fotos vor der OP an? Möchte sicher sein, dass alles passt.
🇨🇦
Sang-min Park
11m
EN→KO
HELD 84%
코 수술 후 회복 기간이 얼마나 되나요? 직장에 언제 복귀할 수 있는지 궁금합니다.
🇬🇧
James Robinson
23m
EN→ID
Hi! Just landed in Denpasar — is the airport pickup arranged?
🇦🇺
Priya Sharma
38m
EN→TH
DRAFT 98.1%
Cost difference between sleeve & bypass for someone with BMI 38?
🇮🇹
Lucia Marini
1h
EN→IT
Possiamo programmare una videochiamata con la dottoressa Vargas?
🇵🇰
Hassan Akhtar
2h
EN→UR
ESCALATED
POD-4 photo attached — donor area itching at night. Took 2 leftover amox 500…
🇲🇽
Carla Jiménez
3h
ES
Buenas tardes. Adjunto la foto de la herida del POD-6. Algo se ve raro…
🇺🇸
María LópezTummy tuck inquiry · DOB 14-Jun-1988 · Phoenix, AZ
Lead 94
EN ↔ ES
Hi! I'm interested in a tummy tuck after my second pregnancy. I'm in Phoenix and considering Bogotá based on a friend's recommendation. What's the all-in cost and what would the recovery look like?
¡Hola María! Gracias por contactarnos. Para una abdominoplastia post-embarazo, nuestro paquete todo incluido (cirugía, 2 noches de hospital, 5 noches de hotel de recuperación, traslados al aeropuerto y consultas de seguimiento) es de USD $5,400–$6,200 según la complejidad. La recuperación típica es de 10–14 días en Bogotá antes de volar. ¿Quieres que te envíe el paquete completo y agendemos una videoconsulta gratuita con la Dra. Vargas?
Hi María! Thanks for reaching out. For a post-pregnancy abdominoplasty, our all-inclusive package is USD $5,400–$6,200. Typical recovery is 10–14 days in Bogotá before flying. Would you like me to send the full packet and schedule a free video consult with Dr. Vargas?
Sí, me interesa mucho. Una pregunta: cuánto tiempo necesito en hotel después del alta?
Yes, very interested. One question: how long do I need in the hotel after discharge?
Para abdominoplastia completa recomendamos 5 noches en el hotel de recuperación cerca de la clínica. Esto cubre la primera revisión post-op (día 3) y la segunda (día 5). Después puedes volar con la faja compresiva colocada. Te adjunto la guía de recuperación día por día.
For full abdominoplasty we recommend 5 nights in the recovery hotel near the clinic. This covers the day-3 and day-5 post-op checks. After that you can fly with the compression garment in place. Attached the day-by-day recovery guide.
¡Perfecto! Una última pregunta — tengo una cicatriz pequeña cerca del ombligo de la cesárea, ¿se puede integrar o quedará separada?
Perfect! One last question — I have a small scar near my belly button from my C-section, can it be integrated or will it remain separate?
¡Buena pregunta! En la mayoría de las abdominoplastias completas, la Dra. Vargas reposiciona el ombligo y normalmente integra cicatrices pequeñas existentes en la nueva línea de incisión inferior, dejándolas casi imperceptibles. La cicatriz junto al ombligo suele tratarse al mismo tiempo. Si compartes una foto de la zona (puedes adjuntarla aquí), la Dra. Vargas la revisará personalmente antes de tu videoconsulta.
Great question! In most full abdominoplasties, Dr. Vargas repositions the navel and typically integrates small existing scars into the new lower incision line, making them nearly imperceptible. The scar next to the navel is usually addressed at the same time. If you'd like to share a photo of the area, Dr. Vargas will review it personally before your video consultation.
⌘ Enter Send
/ Snippets
@copilot Ask agent
● Auto-translate ES → EN active
142
Discovery
98
Contacted → 69%
52
Qualified → 53%
31
Consult booked → 60%
19
Surgery scheduled → 61%
Discovery9+
🇺🇸Amber Wilson82
BBL · Phoenix → Bogotá
2m ago drafting
🇨🇦Joshua P.64
Hair · Toronto → Istanbul
14m scoring
🇬🇧Rachel D.58
Rhinoplasty · London → Seoul
22m reply held
🇦🇪Dalia H.41
Liposuction · Dubai → Bali
38m drafting
Contacted11+
🇺🇸María López94
Tummy tuck · Phoenix → Bogotá
1m scar Q drafted
🇩🇪Ahmet Kaya88
3500-graft hair · Munich → IST
4m TR draft 96.1%
🇮🇹Lucia Marini91
Breast aug · Rome → Bogotá
1h slot held
🇦🇺Priya Sharma68
Sleeve · Sydney → BKK
38m pricing draft
Qualified7+
🇬🇧James Robinson66
Knee scope · post-skiing
2h○ Maria K.
🇨🇦Sang-min Park71
Rhinoplasty + chin · Seoul
11m awaiting review
🇸🇦Omar T.80
Bariatric bypass · Riyadh
3h runway prep
Consult booked5+
🇺🇸María López94
Mon · 14:00 GMT-5
booked 2d pre-op runway
🇫🇷Hugo F.73
Tue · 16:00 CET
booked 5h awaiting reply
Surgery scheduled2+
🇺🇸María López94
Tue 23 Apr · OR 3 · Vargas
T-4 days runway active
🇲🇽Nora A.87
Thu 25 Apr · OR 2 · Vargas
T-6 days on track
| Patient | Procedure | Surgeon | Stage | Runway | Copilot | Last touch | JetPassport |
|---|---|---|---|---|---|---|---|
ML María López🇺🇸 Phoenix · MRN-2841 |
Abdominoplastyfull + muscle plication | Dr. Vargas | Pre-op T-4 | 73% |
1 esc2 held |
1m ago | JP-PASS-2841 |
AK Ahmet Kaya🇩🇪 Munich · MRN-2812 |
Hair transplant3500 grafts FUE | Dr. Yılmaz | Pre-op T-9 | 42% |
3 held |
4m ago | JP-PASS-2812 |
HA Hassan Akhtar🇵🇰 Karachi · MRN-2701 |
Hair transplant2800 grafts | Dr. Yılmaz | Post-op POD-4 | 88% |
on track |
2h ago | JP-PASS-2701 |
CJ Carla Jiménez🇲🇽 Guadalajara · MRN-2698 |
Tummy tuckfull + lipo flanks | Dr. Vargas | Post-op POD-6 · ESC | 78% |
URGENT |
11m ago | JP-PASS-2698 |
NA Nora A.🇲🇽 Mexico City · MRN-2861 |
Mommy makeoverTT + breast lift + lipo | Dr. Vargas | Pre-op T-6 | 91% |
on track |
1h ago | JP-PASS-2861 |
HF Hugo F.🇫🇷 Paris · MRN-2877 |
Rhinoplastyopen · ethnic preservation | Dr. Vargas | Consult booked | 18% |
1 held |
5h ago | JP-PASS-2877 |
JR James Robinson🇬🇧 London · MRN-2734 |
Knee arthroscopymeniscus repair · ACL eval | Dr. Wijaya | Pre-op T-12 | 55% |
1 held |
23m ago | JP-PASS-2734 |
LM Lucia Marini🇮🇹 Rome · MRN-2901 |
Breast augmentation410cc anatomic submuscular | Dr. Vargas | Consult held | 8% |
replied |
1h ago | JP-PASS-2901 |
SP Sang-min Park🇨🇦 Vancouver · MRN-2756 |
Rhinoplasty + chinopen · genioplasty | Dr. Yoon | Pre-op T-18 | 30% |
held 84% |
11m ago | JP-PASS-2756 |
OT Omar T.🇸🇦 Riyadh · MRN-2812 |
Bariatric (RYGB)BMI 41 · diabetic | Dr. Yılmaz | Pre-op T-22 | 48% |
2 held |
3h ago | JP-PASS-2812 |
AG Anna G.🇦🇹 Vienna · MRN-2643 |
Sleeve gastrectomyBMI 38 | Dr. Yılmaz | Discharged · POD-32 | 100% |
complete |
2d ago | JP-PASS-2643 |
PS Priya Sharma🇦🇺 Sydney · MRN-2998 |
Sleeve gastrectomyBMI 38 | Dr. Suthawan | Lead → quoted | 5% |
1 draft |
38m ago | JP-PASS-2998 |
RB Robert B.🇺🇸 Dallas · MRN-2588 |
Hip replacement (THA)posterior approach | Dr. Wijaya | Post-op POD-12 | 84% |
on track |
9h ago | JP-PASS-2588 |
TE Theo E.🇨🇭 Geneva · MRN-3001 |
Cataract (bilateral)premium IOL | Dr. Yoon | Pre-op T-7 | 62% |
on track |
6h ago | JP-PASS-3001 |
ML
María López · Abdominoplasty T-4 DAYS
OR 3 · Dr. Vargas · Tue 23 Apr · 09:30 GMT-5 · Patient flying from Phoenix Sun 21 Apr · PAX-1
11
Done
3
In-prog
1
Blocked
Runway timeline
12-day window · T-7 → T+5
T-7
T-6
T-5
T-4
T-3
T-2
T-1
OP
POD1
POD2
POD3
POD5
Intake signed
Photos QC
Labs ordered
Labs parsing
Apixaban washout
Pre-op video consult
Anesthesia screen
Hotel booking
Airport pickup
Day-before call
Final consent
POD-1 check-in
POD-3 wound check
PCP handback
Anticoagulant washout plan needed
Patient on apixaban 5mg BID. Standard washout is 2× half-life (24h) pre-op. Copilot drafted two washout options for Dr. Vargas's approval.
Approve plan A
Page surgeon
View evidence
Recovery hotel awaiting confirmation
3 candidate hotels matched (non-smoking, near clinic, female-friendly). Copilot drafted confirmation email — held for your approval (Tier-0 autopilot).
Approve Hotel Casona
See alternatives
Overnight scans18
✓ 16 within band
! 1 watch
⚠ 1 escalated
P50 scan latency: 312ms · Median disagreement with surgeon: 2.1%
erythema halo · 14mm
discharge
ESCALATED
Carla JiménezTummy tuck · POD-6 · Dr. Vargas · uploaded 11m ago
11m ago · priority #1
Erythema
6.8 / 10
Edema
4.2 / 10
Halo
14 mm
Reported T
37.8°C
Out of expected band for POD-6. Clinical suspicion: early surgical site infection vs seroma. Compared to 287 prior tummy-tuck POD-6 cases at this clinic; this case sits at the 94th percentile for erythema. Copilot proposed (held, Tier-0): page on-call surgeon, order CBC + CRP, schedule same-day video review, draft empiric oral Augmentin script for surgeon decision.
Approve all (page + labs + call)
Escalate further
Reject
graft zone · uniform
scab #4 · normal
POD-4
Hassan AkhtarHair transplant 2800g · Yılmaz
7:14 patient-local
Erythema
2.1
Edema
1.4
Discharge
none
Pain
2 / 10
Within expected POD-4 band. Compared vs 412 prior 3500-graft cases; sits at the 58th percentile for erythema, 44th for edema. Graft density even; scab pattern normal for POD-4. No escalation. Next check POD-7.
Confirm & schedule POD-7
Flag for review
suture line · clean
POD-12
Robert BennettHip replacement · Wijaya
4:02 patient-local
Erythema
1.2
Gait score
6 / 10
Pain
3 / 10
ROM
98°
Ahead of expected POD-12 curve. ROM at 98° beats median (91°). Pain below expected band. On track for discharge POD-14. Copilot drafted PCP handback for Dr. Hayes (Dallas).
Review PCP packet
Pain trajectory · Hassan Akhtar
POD 0–14 · self-reported · within 1σ of median
Hassan's reported pain
Expected band (n=412 prior cases)
▼ Steeper than median drop from POD-2 (good prognostic)
Live call · 02:14 elapsed
Inbound · Ahmet Kaya+49 89 •••• · DE caller · TR preference · ring 2
After-hours call (03:14 patient-local). Copilot picked up in Turkish, greeted with AI disclosure, currently handling a scheduling change request and a clinical question about metformin.
Live transcript
TR ↔ EN · auto-translate
00:02
Hello, this is Aylin from Istanbul Aesthetic Center. Just to let you know, I'm an AI care coordinator — a human reviews anything clinical. How can I help you today?
Merhaba, ben İstanbul Estetik Merkezi'nden Aylin. Bilginize, ben bir yapay zeka koordinatörüyüm — klinik konuları bir insan inceler. Size nasıl yardımcı olabilirim?
00:11
Hi, I'm Ahmet — I just sent a message earlier. I wanted to ask if I can do the surgery on April 28 instead of May 4? My friend can only travel that week.
Merhaba, ben Ahmet — daha önce mesaj gönderdim. 4 Mayıs yerine 28 Nisan'da ameliyat olabilir miyim diye sormak istedim. Yanımda gelecek bir arkadaşım sadece o hafta gelebiliyor.
00:24
Of course, let me check Dr. Yılmaz's schedule. April 28 morning is open. I'll hold that slot tentatively and confirm with Dr. Yılmaz first thing tomorrow — it's non-binding until he signs off. Is morning OK for you?
Tabii ki, Dr. Yılmaz'ın takvimini kontrol edeyim. 28 Nisan sabahı uygun. Bu randevuyu geçici olarak tutuyorum ve yarın sabah Dr. Yılmaz ile teyit ediyorum — onay verene kadar bağlayıcı değil. Sabah sizin için uygun mu?
00:38
Yes, morning is fine. Also — I take metformin for prediabetes. Is that a problem?
Evet, sabah uygun. Bir de — şeker hastalığı için metformin alıyorum. Sorun olur mu?
00:51
That's a clinical question I shouldn't answer myself, but I'll have Dr. Yılmaz address it directly when he reviews the slot tomorrow. Most patients on metformin don't need to stop it for hair transplants, but he'll want to confirm based on your latest HbA1c. Could you upload your most recent lab results when we hang up? I'll text you a secure link.
Bu kendim yanıtlayacağım klinik bir soru değil, ama Dr. Yılmaz yarın slotu incelediğinde size doğrudan söyleyecektir. Metformin alan hastaların çoğunun saç ekimi için ilacı bırakması gerekmez, ama son HbA1c değerinize göre teyit etmek isteyecektir. Telefonu kapatınca en son lab sonuçlarınızı yükler misiniz? Size güvenli bir link mesaj atacağım.
01:18
Perfect. I'll send the labs in a few minutes. Thank you!
Mükemmel. Birkaç dakika içinde gönderirim. Teşekkürler!
Actions queued from this call
2 held · 1 executed
EXECUTED
Held April 28 09:30 slot with Dr. Yılmazcalendar.hold(2026-04-28T09:30, "Ahmet Kaya, hair transplant 3500g") · non-binding
00:24
HELD
Sent secure HbA1c upload link to patientsend_secure_link(patient=ak2841, channel=sms, ttl=24h) · awaiting upload
01:08
ESCALATED
Page Dr. Yılmaz for metformin clearancepage_surgeon(surgeon=yilmaz, summary="metformin pt, HbA1c TBD, surgery 28 Apr") · scheduled 09:00 next-day
00:51
Recent calls
12 today
Ahmet Kayaschedule change · TR · LIVE
TR
02:14
now
Hassan A.POD-4 reassurance · UR
UR
04:32
2h ago
Lucia M.video consult reminder · IT
IT
01:47
5h ago
Robert B.POD-12 ROM question · EN
EN
03:18
9h ago
Unknown callerno voicemail · DE area
—
00:00
12h ago
Theo E.cataract pre-op meds · FR
FR
05:01
1d ago
Voice performance · last 30d
All targets met
Calls answered
312
▲ 47% MoM
Avg pickup
1.8rings
target ≤2
Avg duration
2:47
P95 6:12
AI disclosure
100%
audit OK
Escalation rate
11%
target ≤15%
CSAT post-call
4.8/ 5
n=204
After-hours %
42%
21 saved
Cost / call
$0.38
vs $14 human
5
Awaiting your approval
138
Auto-executed today
12
Held by guardrails
4
Escalated to clinician
⚠ Escalate
conf 96% · clinical
11m ago
page_oncall_nurse + page_surgeon with patient summary & latest wound photo
→ Send
conf 96.4%
1m ago
Send scar-integration reply (ES, 96.4% conf) to María L.
Book
conf 91%
9m ago
Confirm Hotel Casona recovery booking · 5 nights · checkin Tue 23 Apr
Lab
conf 87% · clinical
23m ago
Order HbA1c + comprehensive metabolic panel for Sang-min P.
Voice
conf 99%
38m ago
Schedule day-before voice check-in call for Mon 22 Apr 18:00 patient-time
Lead → consult conversion +47% vs control
52.1%
Copilot arm
35.4%
Control arm
+47%
Lift
p<.001
Significance
Action volume by hour × day UTC · last 7d
Top corridors last 30d · n=487 leads
🇺🇸→🇨🇴
142
USA → Colombia
🇩🇪→🇹🇷
98
Germany → Turkey
🇨🇦→🇰🇷
71
Canada → S. Korea
🇬🇧→🇮🇩
52
UK → Indonesia
🇦🇺→🇹🇭
48
Australia → Thailand
🇮🇹→🇪🇸
36
Italy → Spain
🇸🇦→🇹🇷
28
Saudi → Turkey
🇫🇷→🇨🇴
12
France → Colombia
Translation fidelity by language vs human medical translator panel
| Timestamp (UTC) | Actor | Action | Patient | Result | Confidence | Hash |
|---|---|---|---|---|---|---|
| 2026-04-19T14:14:08Z | copilot/v0.9 | draft_message(thread=ml_2841, lang=es) | ML-2841 | HELD | 96.4% | 8c41…f3a2 |
| 2026-04-19T14:13:52Z | copilot/v0.9 | score_lead(lead=ak_2812) | AK-2812 | OK | 88/100 | 7b2c…9d18 |
| 2026-04-19T14:13:14Z | copilot/v0.9 | refuse_medical_advice(thread=ha_2701) | HA-2701 | REFUSED | 99.1% | e419…2c5f |
| 2026-04-19T14:13:14Z | copilot/v0.9 | page_oncall_nurse(patient=ha_2701, summary=…) | HA-2701 | ESCALATED | — | e419…2c60 |
| 2026-04-19T13:42:14Z | copilot/v0.9 | ocr.parse_pdf(file=labs_ml_2841.pdf) | ML-2841 | OK · 27 vals | 99.1% | 3a17…b821 |
| 2026-04-19T13:42:15Z | copilot/v0.9 | detect_med_conflict(patient=ml_2841) | ML-2841 | ESCALATED · apixaban | 99% | 3a17…b822 |
| 2026-04-19T13:14:08Z | copilot/v0.9 | voice.answer(call=ak_in_0314, lang=tr) | AK-2812 | OK · ring 2 | — | f8e2…44a1 |
| 2026-04-19T13:14:38Z | copilot/v0.9 | calendar.hold(2026-04-28T09:30, "AK 3500g") | AK-2812 | OK · non-binding | — | f8e2…44b3 |
| 2026-04-19T13:14:51Z | copilot/v0.9 | refuse_medical_advice(call=ak_in_0314, topic=metformin) | AK-2812 | REFUSED | 97% | f8e2…44c4 |
| 2026-04-19T13:15:02Z | copilot/v0.9 | page_surgeon(surgeon=yilmaz, scheduled=09:00+1d) | AK-2812 | ESCALATED | — | f8e2…44d5 |
| 2026-04-19T12:14:03Z | copilot/v0.9 | wound_model.score(photo=ha_pod4_001.jpg) | HA-2701 | OK · within band | 97.3% | a91d…7e02 |
| 2026-04-19T11:01:22Z | copilot/v0.9 | wound_model.score(photo=cj_pod6_001.jpg) | CJ-2698 | ESCALATED · ery 6.8 | 96.0% | b820…11ee |
| 2026-04-19T11:01:23Z | copilot/v0.9 | draft_actions(plan=infection_workup) | CJ-2698 | HELD · 4 acts | — | b820…11ef |
| 2026-04-19T09:08:11Z | dk@vargas.co | approve(action=cj_2698_workup_plan) | CJ-2698 | OK | — | d104…32a8 |
| 2026-04-19T08:32:40Z | copilot/v0.9 | batch_triage(leads=[5]) | — | OK · avg 71s | — | 5f29…b04c |
| 2026-04-19T07:44:18Z | copilot/v0.9 | lab_parser.normalize(file=ak_cbc.pdf) | AK-2812 | ESCALATED · HbA1c 7.2 | 99.4% | 2e74…0a31 |
| 2026-04-19T03:38:01Z | copilot/v0.9 | batch_chase(missing=[3]) | — | OK · 2/3 returned | — | 9c01…f7d2 |
| 2026-04-19T03:01:14Z | copilot/v0.9 | send_message(thread=lm_2901, lang=it) | LM-2901 | SENT (auto) | 98.4% | 14a7…3c92 |
| 2026-04-19T02:14:02Z | copilot/v0.9 | batch_triage(leads=[5]) | — | OK | — | e612…4b18 |
Autopilot tier
Each clinic starts at Draft-only. As Copilot earns trust, your admins can graduate specific action classes to autopilot. Any class can be revoked in one click.
Currently active: Draft-only YOUR TIER
Copilot drafts everything — replies, scheduling, pre-op nudges — and places them in your approval queue. Nothing reaches a patient without a human click. This is the default for the first 30 days in any clinic.
Auto-acts on
Sorting and scoring inbound leads
Translating inbound for coordinators
Drafting replies in patient's language
Held for human
Sending any outbound message
Booking or changing appointments
Requesting labs or documents
Any clinical content (always held)