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MR
Maria Rodriguez
Member · ACME International PPO
Profile & settings Care partners jetpatient.com ↗
You're exploring a sample Passport. This is Maria — 18 days from a total knee replacement in Medellín. Everything here is demo data you can click through.
Start your own Passport →
Home

Welcome back, Maria

Your Total Knee Replacement journey is on track. You have 2 tasks due before pre-op clearance.

Journey
62%
Surgery
Sep 8
Savings
$38,400

What’s next

View full pathway →
Cardiology clearance · April 23
10:00 AM with Dr. Foster · Houston Heart Center
Stop Lisinopril 24h pre-op
Navigator flagged this from your care plan. Set a reminder?

Care team

Records shared
7
+2 this week
Pathway progress
62%
Est. out-of-pocket
$0
Covered at 100% via ACME Intl
Domestic equivalent
$26.2k
Saved by employer

Recent activity

See all records →

Your AI copilots

Powered by JetPatient AI
Navigator · AI care guide
Quotes, credentials, consults, handoffs — with your Passport context
Active
Passport API · Cross-border records
Epic + LabCorp → FHIR R4 → Spanish → Clínica Las Américas
Synced
JetVision · Concierge travel
Flight check-in open · IAH → MDE Sep 6
Confirmed

Records — your Passport vault

Your medical records, imaging, labs, and care notes in one secure place. The Passport API pulls from U.S. EHRs, normalizes to FHIR R4, translates for your clinic, and syncs results back to your primary care.

Passport API Sample data

Your cross-border record pipeline

Live status of how your records flow from Houston to Clínica Las Américas — end to end.
Ready — press Run step to watch your records flow end-to-end
Step 0 of 5 · idle
Translate to
1Connect sources
→
2Normalize to FHIR R4
→
3Translate (clinical)
→
4Package dossier
→
5Arm sync-back
U.S. record sources
Raw intake → FHIR R4
Raw clinical documents 0
No documents yet
Run the pipeline to pull documents from your connected sources.
pre-op-bundle-20260418.json 0 resources
Bundle is empty
Normalize the raw documents to assemble the FHIR R4 bundle.
Machine translation
Destination
🇨🇴
Clínica Las Américas
Medellín · JCI-accredited · Dra. V. López, Ortho
No dossier yet
Run the pipeline through Translate, then Package to generate the dossier.
Export package
Sync-back armed
Op note, pathology, and follow-up plan will push back to Houston Family Medicine (Epic inbox) within 24 h of discharge via FHIR R4.
Compare quotes
Send this dossier to up to 3 more vetted orthopedic clinics and compare all-inclusive quotes side by side.
HIPAA-ready Encrypted in transit & at rest FHIR R4 · SMART-on-FHIR
Audit trail
…
Connect a provider
SMART-on-FHIR · OAuth 2.0 · Read-only by default · You can disconnect any time
HIPAA · SOC 2 Type II · FHIR R4 · OAuth 2.0 / SMART — your credentials never touch JetPatient servers

Timeline

7 records

Sharing & consent

Records you share via Passport are readable by the clinic until you revoke access. You can scope by record type or time window.

Clínica Santander Active
Houston Family Medicine Active
LabCorp (read-only) Source

Connected providers

Houston Family Medicine
FHIR R4 · synced today
Live
LabCorp
HL7 feed · synced 2 days ago
Live
Houston Imaging
DICOM C-STORE · synced last week
Paused

Navigator — your AI care guide

Your personal copilot for this journey. Navigator reads your Passport in real time, can call JetPatient tools to quote procedures, verify credentials, schedule consults, and hand off to a human coordinator whenever you need.

Tools available
  • search_clinics
  • verify_credentials
  • get_quote
  • calculate_savings
  • schedule_consult
  • fetch_record
  • share_with_clinic
  • transfer_to_coordinator
Navigator runs with your full Passport context — pathway, care team, records, and coverage — so answers stay grounded in your journey.

Navigator

Ready · EN · signed in as Maria Rodriguez

Total Knee Replacement (L) · Clínica Santander

Every step of your care journey — from records to recovery — coordinated with your clinic and navigator.

Journey timeline

62% complete

Care plan

ProcedureTKR (Left)
SurgeonDra. Vanesa López
FacilityClínica Santander · Medellín
AdmissionSep 7, 2026
Procedure dateSep 8, 2026
In-country recovery8 nights
Companion1 (included)
Bundled price$19,600
Your cost$0

Messages with clinic

Open thread →

Travel & logistics

Your itinerary, lodging, ground transport, and companion — coordinated by JetVision and editable here. Search, swap, and book directly.

IAH
Sep 6 · Sun
Houston, TX
10 nights in Medellín
MDE
Sep 16 · Wed
Medellín, CO
All booked
Confirmed · covered by bundle
Total trip cost
$0
Included in bundle
Your out-of-pocket
$0
Add-ons only
Companion
1
Diego · included
Insurance
Base
Trip + medical evac

Flights

AV
Avianca · AV 225
Economy+ · Ticket e-AV-4481
Confirmed
08:15
IAH
Sun · Sep 6
7h 25m
1 stop · BOG
15:40
MDE
Sun · Sep 6
$482 · covered
AV
Avianca · AV 226
Economy+ · Ticket e-AV-4482
Confirmed
16:05
MDE
Wed · Sep 16
8h 10m
1 stop · BOG
22:15
IAH
Wed · Sep 16
$518 · covered

Lodging

Clínica-partner · 0.8 km from Clínica Las Américas

Hotel Dann Carlton Medellín

King suite · Breakfast included · Wheelchair-accessible
★★★★★ 4.7 · 1,284 reviews
Check-in
Sun · Sep 6
Check-out
Wed · Sep 16
Nights
10
Rate / night
$128
Subtotal
$1,280 · covered
Wi-Fi Breakfast Pool ADA rooms Spa 24h concierge

Ground transport

Managed end-to-end
Airport pickup
Driver meets you airside at MDE with a sign. WhatsApp handoff 1h before landing.
ConfirmedIncluded
Clinic shuttles
Daily hotel ↔ Clínica Las Américas. On-demand for follow-up visits.
ConfirmedIncluded
Luxury sedan upgrade
Private black-car service for all transfers. Professional driver, bottled water, USB-C.
+$180
Wheelchair assist
Pre-booked airport assistance in IAH and MDE. Priority boarding.
+$0
Half-day excursion (companion)
Guided Comuna 13 street-art tour for Diego on Day 4.
+$95
Pharmacy runner
Concierge picks up prescriptions from local pharmacy and delivers to your hotel room.
+$25/visit

Companion & travelers

DR
Diego Rodriguez
Spouse · DOB Jan 14, 1968 · Passport US · expires 2029
Included
Your care bundle includes 1 companion. Additional travelers can be added for $1,280 (flight + hotel share) per person.

Travel & medical-evac insurance

Base included

Itinerary summary

Outbound · IAH → MDE · Avianca 225 · Sep 6$482
Return · MDE → IAH · Avianca 226 · Sep 16$518
Lodging · Hotel Dann Carlton · 10 nights @ $128$1,280
Ground transport · Airport + clinic shuttles$220
Travel insurance · Base$0
Companion (Diego) · flight + hotel share$1,280
Add-ons$0
Gross travel cost$3,780
Covered by care bundle-$3,780
Your out-of-pocket$0

Concierge timeline

JetVision
Travel profile set up
Mar 14 · Companion added, passports on file
Flights booked
Apr 4 · Avianca confirmed
Hotel & transport confirmed
Apr 5 · Clínica-partner pricing applied
Pre-departure check-in
Aug 30 · Concierge will confirm seats, transfers, and hotel
Airport pickup in MDE
Sep 6 · 15:40 local
Post-op transfer home
Sep 16 · Hotel → MDE → IAH

Messages

Direct line to your care team and the clinics that responded to your bids. Intelligence Brief and Risk Engine context surface alongside every conversation.

Conversations

CS
Clínica Las Américas
Coordinator online · responds in ~14m
Intelligence Brief

Clínica Las Américas · TKR

Clinic snapshot
Risk Engine · your case
Smart questions to ask

Clinic offers

Submit one anonymized brief; up to five JetPatient-credentialed clinics respond with surgeon, dates, and an all-in price. You compare side-by-side and pick.

● MULTI-BIDDER MODE

One brief. Matched clinics bid. You choose.

With your consent, the same anonymized brief is sent to up to five JetPatient-credentialed clinics that match your case. Each replies with surgeon, dates, all-in price, and one paragraph on why they're right for you. You see them side-by-side and pick.

Your bid requests

—
Multiple bid requests can run in parallel — for example, one for primary surgery and another for a follow-up procedure. Each stays anonymous until you pick.
Case
#JP-—

Anonymized brief sent · 0 responses received

—
Decision aid · evidence-based comparison

Compare clinically, not just commercially

Risk-adjusted outcomes for patients matching your profile (54F · BMI 27 · A1c 7.8 · controlled HTN). Network-median benchmarks shown alongside each clinic's track record.

Source: JetPatient Quality Network registry · cohort-matched on age, BMI, A1c, comorbidities. 95% CIs in parentheses. How are these computed?

Slide what matters most to you. We re-rank the offers above so the right one is highlighted.

Volume + complication track record
How soon you can have surgery
Shorter flight, less time away
Total cost to you (after insurance)
Why these outcomes matter
  • 30-day complication rate — captures the most actionable adverse events: deep infection, DVT/PE, return-to-OR, readmission.
  • 1-year revision rate — gold-standard durability metric for joint replacement (TKR national avg ≈ 0.6%).
  • Length of stay — proxy for clinical efficiency and recovery trajectory.
  • Patient-reported pain at D90 — KOOS-JR pain subscale, validated PRO measure.
How risk adjustment works

Each clinic's outcomes are normalized for patient mix (age, BMI, A1c, comorbidities, surgical complexity) using a hierarchical logistic model trained on the JetPatient registry (n=18,400 cases, 2022–2026). Outcomes shown are the expected rate for a patient matching your profile, not the clinic's headline rate.

Independent benchmarks

Network medians are also corroborated against AAOS American Joint Replacement Registry (AJRR), NSQIP, and CMS public outcome data where comparable. Audit cadence: quarterly. Last audit: April 2026.

✓ We pre-filled this from your Passport record — just review and adjust anything. Nothing sends until you approve it.
1Procedure & basics
2Travel & preferences
3Review & submit
Tell us where in the world you're open to traveling.
≤ 12 hours
Surgeon expertise
Highest volume + complication track record
Speed & convenience
Earliest slot · short travel · seamless logistics
Balanced
Mix of expertise, location, and timing
Anonymized brief preview

Your name, contact information, and identifying details are never shared with bidding clinics. They see only the clinical context above plus a case ID. You stay in control until you pick an offer.

Recovery Companion

Daily check-ins, validated PROM surveys, and wearable data — your surgeon's team sees them in real time. Calls home automatically if anything goes off-track.

D−14 · Pre-op countdown

How are you doing today, Maria?

0 = no pain · 10 = worst imaginable. NRS scale.
Logged privately · shared automatically with your surgical team and Navigator.

Wearable data · last 24 h

Apple Health · synced 14m ago
3,840
Steps
+18% vs yesterday
68
Resting HR
Normal range
7 h 14m
Sleep
Above your 30-d avg
42 min
Active minutes
Hits target

How you're feeling — check-ins

Validated patient-reported outcome measures (KOOS-JR for TKR). The clinic uses these to track your recovery vs. similar patients.

2 of 4 due before Sep 8
  • ✓
    Baseline KOOS-JR & PROMIS-29
    Completed Apr 18, 2026 · score 38/100
    Done
  • !
    Pre-op KOOS-JR (D−7)
    Due Sep 1 · 5 minutes · sent to your inbox
  • ○
    D7 post-op (KOOS-JR + pain + adverse events)
    Scheduled Sep 15 · auto-sent
    Scheduled
  • ○
    D30 post-op (KOOS-JR + return-to-function)
    Scheduled Jun 13 · auto-sent
    Scheduled
  • ○
    D90 post-op (KOOS-JR + pain + satisfaction)
    Scheduled Aug 12 · auto-sent
    Scheduled

Pain trend · last 14 days

Today4 / 10
7-day avg3.6
Trend↘ Improving

If something feels wrong — get help fast

Tap any of these to start a triage call with the on-call clinic. We translate, route, and stay on the line until you're seen.

Coverage & cost

Live insurance status, pre-authorization, and the true total cost of your care — including travel, lodging, and time away. We work with ACME International PPO directly so you don't have to.

Active plan · verified live with carrier

ACME International PPO

Member ID AMP-842-1057 · Group ACME-INTL-2026 · Effective Jan 1 2026 — Dec 31 2026

✓ International benefit active ✓ Eligible for Center of Excellence (COE) program In-network: 100% after deductible

Coverage for your active bid · TKR (R)

We've pre-authorized this procedure with your insurer. Each bidding clinic's coverage status is shown below — pick a clinic that's covered to keep your out-of-pocket at $0.

✓ Pre-auth approved · #PA-2026-0418-3127

True total cost calculator

All-in cost to you, not just the clinic line item.
Total cost of care$19,600
Insurance pays−$19,600
Travel + lodging (companion incl.)$1,420
Time away from work (5 d)$2,300
FSA-eligible offset−$1,200

Your true total$2,520
vs. ~$58,000 estimated US-domestic equivalent. Save ~$55,480 — covered by your employer benefit.

FSA & HSA balances

Health FSA · WageWorks
$1,200/$3,200 remaining
Rollover deadline · Dec 31, 2026
HSA · Health Equity
$4,840/$5,000 remaining
Use for travel + companion meals · receipts saved automatically

Claims & reimbursement

3-step walk-through after surgery
  1. 1

    We file the claim for you

    Within 48 h of discharge, JetPatient submits the international claim to ACME with all CPT/ICD codes, surgeon NPI, and itemized invoice.

  2. 2

    You upload travel receipts (one tap)

    FSA/HSA-eligible items (flights, lodging, companion meals) auto-categorize. Snap once or import from email.

  3. 3

    Reimbursement lands in your account

    Average turnaround is 11 days. We fight any underpaid lines on your behalf (zero claims work for you).

Procedure billing codes

What your clinic and insurer will use. Save for your records.

CPT27447Total knee arthroplasty
ICD-10M17.11Primary OA, right knee
DRG470Major joint replacement w/o MCC
HCPCSL8699Implant prosthesis

Care partners

Surgery is a team sport. Designate the people supporting you, choose what each one can see and decide, and they'll get their own JetPatient view tailored to their role.

Care Partner

Sees your pathway, recovery data, and clinic messages. Can join your conversations. Cannot make medical decisions.

Medical Proxy

Activates only if you're incapacitated (per HIPAA + state law). Can authorize treatment, view full record. Healthcare power of attorney.

Travel Companion

Booked into your travel itinerary. Sees logistics only — no medical records or messages.

Emergency Contact

Notified if you trigger a red-flag escalation or miss check-ins. Read-only emergency view.

Your team

Who can see what

Exactly what each role can see and do. You can override per-person on each card above.

HIPAA-compliant authorization

Each invitation requires the family member to verify identity (driver's license + selfie) before they can access any data. You can revoke any permission instantly. Full audit log of every record access is available in your account.

View access log →

Profile & settings

Your account, consent, notifications, and security — everything controllable in one place.

About you

NameMaria Rodriguez
Date of birthJun 12, 1971 (age 54)
Sex assigned at birthFemale
CityHouston, TX
Emailmaria.rodriguez@example.com
Phone+1 512 555 0141
Preferred languageEnglish (Spanish at bedside)

Clinical summary

AllergiesPenicillin (rash), Latex
Active medicationsLisinopril 10mg, Atorvastatin 20mg
Active conditionsControlled HTN, L knee OA
Height / weight5’5″ · 172 lb (BMI 28.6)
Emergency contactDiego Rodriguez · +1 512 555 0142

Coverage

PlanACME International PPO
EmployerACME Corp
Member IDAMP-842-1057
International benefitActive · 100% coverage

Notifications

Pathway milestones
Navigator nudges
Clinic messages
Travel updates
Research invitations

Security

JetPatient Verified

Clinic name

City, country

Display & language

Appearance
Reading
Text size & language