Every quarter we publish network-wide surgical outcomes and per-clinic scorecards so patients, employers, and brokers can make fiduciary-grade decisions.
Blended network averages, weighted by case volume. Each category benchmarks against the most recent U.S. comparator set we could defend: CMS Medicare for inpatient procedures, Leapfrog for safety events, ADA/AAID for dental implants, ASPS for plastic surgery.
159 partner facilities across Mexico, Colombia, Turkey, Costa Rica, Thailand, and Panama. Each clinic earns a composite Quality Score (0–100) weighting complication rate (35%), PROMs/NPS (25%), credentialing depth (20%), data-reporting completeness (10%), and incident responsiveness (10%). Scores refresh quarterly. Clinics that drop below 72 for two consecutive quarters are paused from new case intake pending a Guardian review.
| Clinic ▲ | Specialty ▼ | Cases (Q1) ▼ | Complications ▼ | NPS ▼ | Accreditation | Score ▼ |
|---|
Clinic names, cities, specialties and accreditations are real and verified; the outcome figures (cases, complications, NPS, score) are illustrative demonstration data and do not represent actual performance of any named facility. Click any column header to sort. Production Quality Report links to the full Guardian outcomes record for each clinic.
“This is the first medical-travel outcomes disclosure I’ve been able to put in front of our plan committee without rewriting it. The n-counts, the benchmark sources, and the paused-clinic list are exactly what fiduciary review needs.”
If you’re a self-funded plan sponsor under ERISA, you owe your plan participants prudent, loyal, and documented decisions about the vendors you route care through. JetPatient’s Quality Report is designed to be the artifact you attach to those decisions.
Includes the quarterly Quality Report PDF, per-clinic scorecards, the full methodology memo, and an ERISA-ready fiduciary one-pager — formatted to attach straight to plan-committee minutes.
Request the employer packet ›Under CAA Section 202, self-funded plan sponsors must demonstrate ongoing, documented vendor oversight. Each item below is generated as your program runs and ships inside the quarterly employer packet.
Quarterly review record your committee signs and attaches to plan minutes.
Quality Report PDFScore, complication, NPS, accreditation and n-counts for every active and paused clinic.
Employer Portal + CSVHow each metric is computed, what’s excluded, and the comparator behind every figure.
Methodology memoCompliance posture documented by category, with plan-counsel templates on request.
Fiduciary one-pagerLicence and accreditation certificates verified per facility against the issuing register; ISO 9001 recorded separately as non-clinical quality management.
Employer PortalBundled package pricing mapped to CAA hospital-price-transparency and RxDC intent.
Quality Report PDFTimestamped record of reportable events and remediation, including any clinic pauses.
Employer PortalExecuted business-associate agreement and de-identification protocol for all shared data.
Onboarding packetEvery JetPatient-coordinated case at a partner clinic, tagged to the patient’s Care Graph record, with structured follow-up at day 7, day 30, and day 90 post-procedure. Post-op reporting completeness for this quarter: 94.1%.
Partner-clinic EHR extracts via our FHIR bridge, patient-reported outcomes (KOOS, HOOS, BMI trajectory, ICHOM-aligned PROMs), NPS surveys, and JetPatient care coordinator case notes. De-identified and aggregated before publication.
CMS Medicare hospital-level outcomes (ortho), ASMBS MBSAQIP (bariatric), ADA/AAID implant registries (dental), ASPS TOPS (cosmetic), Leapfrog Hospital Safety Grade, and peer-reviewed literature. Sources cited on each card; full source memo available on request.
Patients lost to follow-up beyond day 30 are reported separately, not dropped from the denominator. Elective same-day procedures with incomplete post-op contact are flagged but counted. We publish clinics we’ve paused alongside active ones — quiet suspensions defeat the point of a transparency report.
The methodology above is the technical version. Here’s the same thing in the language a benefits lead, broker, or patient would use.
The same numbers on this page, formatted to attach straight to plan-committee minutes — plus the per-clinic detail and source memo behind them.
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