Better clinicians. Better clinics. Better recovery. At an all-in price you see in full before you commit — with a Navigator at your side and your U.S. doctor in the loop the whole way.
Every patient gets a live dashboard — visible to the Navigator agent, their clinic, their employer's Guardian console, and (with consent) their US primary care doctor. One source of truth, four roles, zero faxes.
Step inside the personal travel-medical record that follows every JetPatient patient from screening through PCP handback. Tap through the live prototype to see how the passport stays in sync with your Navigator, clinic, and U.S. doctor.
Shown for knee replacement · Medellín hub · pick a different procedure above and this plan re-maps.
Every step below runs inside the Patient Passport — watch it live →
Most surgery-abroad horror stories start in this window: incomplete labs, missed medication holds, surprise out-of-pocket costs. JetPatient runs a closed checklist with your PCP, the clinic, and your plan before your trip is even booked.
The first 90 days are where most international-surgery programs quietly disappear. Ours doesn’t. Every patient gets a structured, mobile check-in that flows into a single clinical thread your Navigator, surgeon, and (with consent) PCP can all see.
Around Day 30, with patient consent, your US primary-care physician receives a complete, structured handback packet — not a PDF dump. Op report, anesthesia record, pathology, medications, imaging links, follow-up plan, and PROMs baseline, all mapped to standard US EHR fields.
Delivery options: SMART-on-FHIR push into Epic / Cerner / Athena, Direct Trust secure email, or printable packet for paper charts. If your PCP wants a 20-minute peer-to-peer call with the operating surgeon, we set it up.
A clean handback is the single biggest thing medical travel has historically gotten wrong. We’ve made it a named SLA.
FHIR R4 for records, SMART-on-FHIR for US EHR push, DICOM for imaging, LOINC for labs, SNOMED CT for diagnoses, HL7 v2 where partner systems require it. No proprietary formats, no vendor lock-in.
HIPAA + BAA coverage with every partner clinic, software vendor, and subprocessor who touches your record. De-identified aggregate data only in Guardian quality analytics.
You own your record. One-click export in PDF or FHIR. Revoke PCP sharing any time. Data-deletion request honored within 30 days, subject to legally required retention.
Example: Total Knee Replacement, Maria's actual trip cost. Every JetPatient quote is itemized — no broker markup, no last-minute add-ons.
Each option has trade-offs. Here's where JetPatient wins — and where the U.S. status quo still has its uses.
| U.S. status quo | DIY medical travel | Generic broker | JetPatient | |
|---|---|---|---|---|
| All-in trip cost (knee replacement) | $58k+ | $12–22k | $18–28k | $19.6k itemized |
| Records continuity (records that travel with you) | ✓ | × | ~ | ✓ |
| 24/7 medical escalation (sub-1-hour SLA) | Office hours | × | × | ✓ |
| U.S. PCP handback packet | ✓ | × | × | ✓ |
| Outcome tracking (Day 30, 60, 90) | Sometimes | × | × | ✓ |
| 30-day no-fee readmission policy | Plan-dependent | × | × | ✓ |
| Single point of contact (one Navigator) | × | × | Sometimes | ✓ |
| No travel required | ✓ | × | × | × |
U.S. status quo is the right choice for emergent surgery, complex multi-system cases, and patients who can't travel. Everywhere else, the math is clear.
The partner clinic OR team, your on-call surgeon, and your Navigator are paged together — the moment a symptom check or a 24/7 call enters the red. Readmission, if needed, is at the original clinic with zero additional facility fees for the first 30 days.
Service-level targets are operational goals, not a guarantee of any specific clinical outcome. Every JetPatient trip carries this safety net by default — nothing to opt into, nothing extra to pay.
Before you fill out a single form, drop in a U.S. bill or quote. In 30 seconds you’ll see the same surgery priced at accredited hospitals worldwide — and turn it straight into real, competing offers.
Open the Patient workspace in a dedicated SaaS-style app — a 10-stage journey, your trip itinerary, document vault, care-team messaging, task checklist, and a live PCP handback preview. Every stage gets rescored by Risk Engine.