JetPatient is the bundled-care navigation layer your self-funded clients have been asking for. It receives a tokenized eligibility feed, returns a scored cohort plus outreach status, and routes the willing through a JCI-accredited international network. Claims still adjudicate through you. Accumulators still update through you. Your client relationship stays yours.
If your platform already produces standard X12 transactions, you produce nothing new for JetPatient. Custom CSV is supported as a fallback. SFTP and HTTPS endpoints both work; mTLS available on the sponsor's request.
Full integration spec, Postman collection, and sandbox keys ship under MSA + BAA. Typical TPA integration go-live is 14–21 days from spec hand-off, including UAT.
Some sponsors want JetPatient sitting next to their existing network as a separate line item. Others want it integrated as in-network with accumulators flowing through. We support both. Most pilots start as carve-out and convert to wrap in Year 2.
JetPatient operates as a separate benefit, parallel to the sponsor's primary network.
JetPatient operates as a tier of the sponsor's primary network, with claims flowing through the TPA's adjudication.
Status reflects the JetPatient integration team's current state for that platform's standard transaction set. If you're a TPA not listed here, we'd like to talk.
Status legend: Integrated = standard EDI flows + sandbox tested. Scoping = integration plan signed; UAT in progress. Pilot = first live client in production.
JetPatient is plan-agnostic and works with any incumbent TPA. We don't replace anything you do; we add a new benefit that drives book stickiness and unlocks a new fee line for your platform.
White-labeled benefits-manager view inside Guardian, themed with your TPA's brand and rendered at your domain via reverse-proxy or iframe (your choice).
For TPAs that bring the program to a client and operate the integration, we share a fixed percentage of the per-case success fee. Plain language in the partnership MSA, not buried in addenda.
Self-funded clients are renegotiating networks more than ever. A bundled-care benefit gives you something proactive to put in front of your client at renewal, with measurable savings to anchor the conversation.
JetPatient sits inside your established data-handling perimeter, not outside it.
Member identifiers are tokenized by the TPA before transmission. JetPatient never receives raw SSN, member ID, or DOB. Re-identification only happens when a member opts in to a JetPatient care pathway.
BAA executed with the TPA, the sponsor, and every JetPatient sub-processor (AWS, Snowflake, Databricks, Auth0, Datadog, SendGrid) before any data exchange. Sub-processor list ships in the Trust Center.
SOC 2 Type II observation period running 2026-01-01 → 2026-09-30; first report Q4 2026. Type I available under NDA today. HITRUST gap assessment Q3 2026.
Full Compliance Attestation including HIPAA, EU AI Act readiness, ERISA fiduciary alignment, and AKS posture is downloadable on the PREDICT audit page.
30 minutes with our integrations lead, your platform team, and (if useful) one of your benefits-strategy AEs. We walk the EDI spec, show the sandbox, and answer the platform-specific questions.